FAQ

What is the recommended hardware for AWS EC2?
m5d.xlarge should be sufficient. Since both the Repository database and BI Validator Client will be installed in the same machine, Datagaps recommends m5d.2x...
Tue, 7 May, 2019 at 8:21 AM
How do I benchmark reports?
Reports are benchmarked automatically when they are added to the test plan. However, you can also benchmark reports manually by a) clicking the Update link ...
Tue, 7 May, 2019 at 8:23 AM
How do I remove selected reports/dashboards/accounts before running the test plan?
If you have already added reports/dashboards/pages/accounts in a test plan and want to remove some of the reports before they are run, simply navigate to th...
Tue, 7 May, 2019 at 8:24 AM
Can I remove the test plan run history?
Yes, of course! This option is available on the Results page of the test plan wizard. To remove a specify run history, select the date from the Test Plan Ru...
Tue, 7 May, 2019 at 8:25 AM
Which setup file is required to run the trial version of BI Validator?
When you fill out the Demo Request Form, Datagaps usually sends out the link to download the BI Validator Desktop Edition. This setup runs BI Validator on s...
Tue, 7 May, 2019 at 8:26 AM
My trial period for BI Validator has ended and I want to continue using the BI Validator for few more days. Does Datagaps allow for extension of trial licenses?
Absolutely. If you need additional time to evaluate BI Validator, please reach out to our Support Representative at support@datagaps.com and our friendly st...
Tue, 7 May, 2019 at 8:27 AM
What features of BI Validator are available in trial mode?
There are no feature restrictions. We want you to try each and every piece of our software before committing to pay for licenses.
Tue, 7 May, 2019 at 8:29 AM
I’m unable to add new test plans for a specific test plan type in trial mode. Why is it so?
In trial mode, you can create up to a maximum of 10 test plans for each test plan type. Should you need to run additional test plans, you may want to consi...
Tue, 7 May, 2019 at 8:31 AM
I’m unable to expand the BI connection tree and see the reports/dashboards underneath. Why is it so?
The possible reason could be that base URL and user credentials of the BI connection might have changed.
Tue, 7 May, 2019 at 8:32 AM
In Multi-User BI Validator environment, on which machines I need to apply the licenses?
You must apply license on all computers/laptops where BI Validator Client is installed.
Tue, 7 May, 2019 at 8:33 AM