Issue

Sometimes, free trial deployment of BI Validator produces an error message: '0xBIV008: Unable to save user details'.


Cause

BI Validator is unable to save the registration details to the embedded database because of missing permissions 


Resolution 

  1. Navigate to the folder where BI Validator is installed. By default, the BI Validator is installed in the C:\app\Datagaps directory.
  2. Right-click on the BI Validator folder and select Properties from the options that appear. 
  3. Click the Security tab.
  4. Click the Edit button.

  5. Select Users.
  6. Under Permissions for Users, select the Allow checkbox for 'Full control' as shown in the image below:

  7. Restart BI Validator for the changes to take effect.